Privacy Policy

Last updated: 2/11/2025

At ECO HOUSE SPRAY INSULATION LIMITED ("we," "our," or "us"), accessible via www.ecohousegroup.co.uk, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, contact us, or use our services.

1. Who We Are

ECO HOUSE SPRAY INSULATION LIMITED
317 Horn Lane, Acton, London, England, W3 0BU
Email: [email protected]
Phone: 07476 921965

2. Information We Collect

• Contact details (name, phone number, email address)
• Project information (address, property details, and requirements)
• Communication records (quotes, emails, phone calls)
• Website usage data (cookies, IP address, browser type)

3. How We Use Your Information

• To respond to inquiries and provide quotations
• To schedule consultations and complete renovation projects
• To send service updates, invoices, and follow-ups
• To improve our website and marketing effectiveness

4. Marketing and Tracking Technologies

We use tracking tools such as Google Analytics, Google Ads, and Facebook Pixel to analyse website traffic and deliver targeted advertisements. These third-party services may collect data about your interaction with our site using cookies and similar technologies. You can manage or opt out of these cookies via your browser settings or the privacy options provided by Google and Facebook.

• Google Analytics: Helps us understand how visitors use our website.
• Google Ads: Tracks conversions and helps display relevant ads.
• Facebook Pixel: Monitors website engagement for marketing purposes.

5. Communication Consent

By filling out our contact forms, you consent to receive communications from us, which may include:

• Transactional messages about your project or quote
• Marketing emails or SMS about promotions and updates (if opted in)

You may opt out of marketing communications at any time by following the unsubscribe link or contacting us directly.

6. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Your Data Rights

Under UK GDPR, you have the right to access, correct, delete, or restrict the use of your data. You can contact us at [email protected] to make such requests.

8. Security of Your Data

We employ appropriate technical and organisational measures to protect your personal data. However, no online data transmission can be guaranteed to be completely secure.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

ECO HOUSE SPRAY INSULATION LIMITED
317 Horn Lane, Acton, London, England, W3 0BU
Email: [email protected]
Phone: 07476 921965
Website: www.ecohousegroup.co.uk