Terms and Conditions

Last updated: 2/11/2025

Welcome to ECO HOUSE SPRAY INSULATION LIMITED. By accessing or using our website (www.ecohousegroup.co.uk) and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or engaging our services.

1. Company Details

ECO HOUSE SPRAY INSULATION LIMITED
317 Horn Lane, Acton, London, England, W3 0BU
Email: [email protected]
Phone: 07476 921965

2. Services

We specialise in full house renovations, house extensions, loft conversions, and general building works. All projects are delivered according to a written quotation and agreement outlining the scope of work, costs, and timelines.

3. Quotations and Deposits

All quotations are valid for 30 days. Work will only commence upon acceptance of the quotation and payment of the required deposit. Deposits are non-refundable once work scheduling or material orders have begun.

4. Payments

Payments must be made as per the payment schedule agreed in the contract. Late payments may delay the project or result in additional fees.

5. Cancellations

Cancellations must be made in writing. If a project is cancelled within 14 days of the start date, the client may forfeit part or all of the deposit to cover administrative and material costs.

6. Client Responsibilities

• Provide safe and reasonable access to the property.
• Ensure all necessary permissions and approvals are obtained prior to commencement.
• Provide accurate information relevant to the project.

7. Project Changes

Changes or additions to the original scope of work may result in additional costs and an adjusted completion timeline. All variations must be agreed in writing.

8. Liability

We are not responsible for delays caused by weather conditions, third-party suppliers, or unforeseen property issues. We maintain appropriate insurance for the services we provide.

9. Warranty

We offer a 12-month workmanship warranty on completed work. Product warranties are subject to the respective manufacturers' terms.

10. Marketing and Data Tracking

We use Google Analytics, Google Ads, and Facebook Pixel to measure traffic, performance, and marketing effectiveness. By using our website, you consent to the collection and processing of data in accordance with our Privacy Policy.

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be handled by the courts of the United Kingdom.

Contact Us

If you have any questions about these Terms, please contact us:

ECO HOUSE SPRAY INSULATION LIMITED
317 Horn Lane, Acton, London, England, W3 0BU
Email: [email protected]
Phone: 07476 921965
Website: www.ecohousegroup.co.uk